Wherever used herein, the term “equipment” shall include any equipment rented from Yatriclub-Rentals. Yatri CLubRentals, its agents, servants, and employees shall not be responsible for personal injuries or property damage, loss or delay incurred by any person arising out of the act of negligence of any direct or supplemental carrier or other person rendering any of the services or products being offered in these rentals; nor shall Yatriclub-Rentals be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Yatriclub-Rentals, or of any agent or supplier, or due to force majeure. Renters follow any suggested itinerary at their own risk and agree not to hold Yatriclub-Rentals or biking Through the Centuries, lda. responsible for injury or death resulting from accidents. We strongly recommend the use of approved helmets whenever mounted on a bike. Helmets can be provided at no extra cost. The bikes provided for use are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of a company representative. Individual bike specifications are subject to change based on availability of replacement components. Instruction in the use, assembly and maintenance of bikes will not be provided and participants affirm that they are competent and familiar with the use of a multi-speed bikes.
(1) MAINTENANCE, TUNING AND RESPONSIBILITY
Although all our bikes are professionally serviced before dispatch, bikes may need tuning or maintenance during the course of the rental period; such maintenance will be carried out at the renter's expense. Yatriclub Rentals will cover the cost of damages due to equipment failures beyond the renter’s control; i.e., damage occurred during transport or worn parts. Any deficiencies must be communicated to Yatriclub Rentals within 48 hours of receipt of the equipment. To be eligible for a refund on such parts and service, you must provide Yatriclub Rentals with a photo of the damaged or worn parts and an invoice for new parts or services.Yatriclub Rentals is responsible for structural deficiencies such as damaged frames, worn bottom brackets, suspension and wheel hubs. Yatriclub Rentals is not responsible for the following occurrences during bike rental:
gear tune ups / punctures / broken spokes / broken chains / broken derailleurs / broken drop-outs / wheel rim damage / torn saddles / stripped threads on pedal crank / damage beyond the control of Yatriclub Rentals and resultant of rider use or misuse.
If you are undertaking an unassisted bike tour, we strongly recommend that you have some basic bike maintenance knowledge. A list of the closest bike shops can be provided on request.
(2) RESPONSIBILITY FOR DAMAGE OR LOSS
Customer agrees he/she will return the equipment in the same good condition as when received, ordinary wear and tear accepted, and to repair and replace lost or stolen, damaged or broken bikes or parts or to reimburse Yatriclub-Rentals for said equipment. Therefore, regardless of the party at fault, customer understands and agrees to be responsible for the theft or damage to said equipment.